Richie
1e8cd96648
Complete rewrite of the interaction model: Before: numbered steps + uppercase overline labels + cramped option cards → felt like a government form, not gentle guidance After: conversational questions with generous choice cards → "How can we help you today?" not "1. I'M HERE TO" Key changes: - Questions as warm sentences, not uppercase labels - ChoiceCards: generous padding (20px × 16px), descriptions explaining each option, check icon on selection - TypePills: pill-shaped buttons with proper touch targets for funeral types - CompletedRow: "I'm here to: **Arrange a funeral now** · Change" — explicit, accessible, no hidden pencil icon - Only shows one question at a time — true progressive disclosure - CTA only appears once location step is reached - No step numbers, no badges — the vertical flow IS the progression Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>